The Role 

We’re seeking a reliable, detail-oriented Operations Coordinator to support critical administrative and communication workflows.This position is based in our Kalamazoo, MI office. 

Key Responsibilities 

• Answer and manage incoming phone calls; route and escalate communications as needed 

• Provide administrative support across multiple operational functions 

• Process incoming correspondence and ensure timely, accurate documentation 

• Maintain data accuracy across internal systems 

• Assist with invoices, billing, and accounts receivable follow-up 

• Support medical records requests 

• Help compile and maintain client lists 

• Collaborate with internal teams, including marketing and case management 

Qualifications 

• 2–4 years of administrative or operations experience (healthcare or case management preferred) 

• Strong organizational skills and attention to detail 

• Excellent verbal and written communication skills 

• Comfortable handling frequent phone-based communication 

• Proficiency in Microsoft Office; familiarity with case management systems a plus 

• Ability to work independently and manage multiple priorities 

About SkyView 

SkyView, a VONA/AXIOM company, provides high-quality case management services with a strong focus on operational excellence. In Michigan, we operate as SkyView — all phone lines, communications, and external interactions are under the SkyView name. 

Why SkyView 

At SkyView, your work directly supports individuals navigating complex care needs. We offer a collaborative, respectful environment where reliability and professionalism are valued — and where your role truly makes an impact. 

Equal Opportunity Employer 

SkyView, a VONA/AXIOM company, is proud to be an equal opportunity employer.